• Senior Manager, Client Solutions

    Job Location US-MA-Boston | US-NY-New York
    ID
    2018-2517
    Type
    Regular Full-Time
  • Overview

    Engine delivers modern marketing solutions. Powered by data, driven by results and guided by expertise, we help our clients make connections that count—leading to bottom line growth, an inspired workplace and business transformation. The businesses that make up the Engine group cover multiple practice areas: from cutting edge market intelligence and customer experience to performance-driven content and digital media distribution. Together they work to accelerate growth for brands across a broad range of verticals. At Engine, we not only advocate a positive work-life balance, we enforce it. Our flexible time off policy ensures our staff can take time out to focus on the things that matter, while our comprehensive benefits package includes everything from health and dental insurance to travel, 401K and legal assistance.

    Role

    The right candidate will be an independent thinker, organized, a strong communicator, and work with the Director and Senior Director on client deliverables.  The Manager leads the execution of engagement plans and frequently interacts with clients; organizing all details of the engagement and deliverables.

    Responsibilities

    • Ensure the day-to-day execution of client engagements, and have regular direct client interactions.
    • Monitor overall project budgets on client engagements
    • Create secondary research, survey documents, tab plans, proposals, and report deliverables for current and potential clients
    • Organize colleagues (operational and technical) and third-party vendors to ensure excellence in execution, within agreed-upon scope and budget
    • Participate in the analysis and delivery of insights to the client to ensure that all goals and facets of the engagement are met
    • Complete quality control checking of work product created by the engagement teams.
    • Build and maintain strong relationships with current clients
    • Contribute to the mentoring of junior staff

    Qualifications

      • Bachelor’s degree or equivalent is required.
      • 3-4 years of Research and consulting experience. 
      • Basic statistics and proficient in SPSS.
      • Strong Analytical and problem-solving skills.
      • Advanced knowledge of Microsoft Office; particularly Word, Excel, and Power Point
      • Entrepreneurial spirit and insatiable curiosity.
      • Experience in any of the following categories: Consumer, Financial Services, Credit Banking, Insurance, Healthcare, Pharmacy, CX, or Retail Banking, Food & Beverage.
      • Successful team collaboration.
      • Strong writing and verbal communication skills.
      • Brave, Collaborates Radically, Innovative, and Forward Thinking.

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